DATA PROTECTION

In compliance with Law 15/99 LOPD, we inform you that your personal data and other information provided through the registration form, as well as data from completed transactions, will be included and stored in a file for processing, owned by JYOKO EUROPE S.L., as long as its cancellation is not requested.

Personal data may be provided to third-party companies to execute the contract. For example: name and address to the carrier for the delivery of ordered goods.

The User may, at any time, exercise their rights of access, rectification, opposition, or cancellation by contacting JYOKO EUROPE S.L. (Carrer dels Esqueis, S/N, Nave 10, 08415 Bigues i Riells, Barcelona) or by sending an email to info@jyoko.com, attaching a copy of their N.I.F. (Tax ID) or a substitute identification document. By subscribing to the newsletter, the email address is used for advertising purposes by JYOKO EUROPE S.L. until the user unsubscribes. You can unsubscribe or request cancellation at any time.

As a data subject, you have the following rights, in accordance with the General Data Protection Regulation (GDPR):

  • "According to Art. 15 of the GDPR, the right, to the extent indicated therein, to obtain information about the personal data concerning you that we process;"

  • "According to Art. 16 of the GDPR, the right to obtain without undue delay the rectification or completion of personal data concerning you;"

  • "According to Art. 17 of the GDPR, the right to obtain the erasure of personal data concerning you, provided that the processing is not necessary:

    • to exercise the right to freedom of expression and information,

    • for compliance with a legal obligation,

    • for reasons of public interest, or

    • for the establishment, exercise, or defense of legal claims;"

  • "According to Art. 18 of the GDPR, the right to obtain restriction of processing of your data when:

    • the data subject contests the accuracy of the data,

    • the processing is unlawful and you oppose the erasure of the data,

    • we no longer need the data but you need them for the establishment, exercise, or defense of legal claims, or

    • you have objected to the processing pursuant to Article 21 of the GDPR;"

  • "According to Art. 20 of the GDPR, the right to receive the personal data concerning you that you have provided to us, in a structured, commonly used and machine-readable format, or to request their transmission to another controller;"

  • "According to Art. 77 of the GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work, or of our company's headquarters.

    • In Spain:

    • Agencia Española de Protección de Datos (AEPD)

    • Calle Jorge Juan, nº6 28001-Madrid Telephone 901 100 099 https://www.aepd.es/"

  • "According to Art. 6, paragraph 1, sentence 1, letter a of the GDPR, having previously obtained your express consent to subscribe to our newsletter, we will use the data necessary for this purpose to send commercial communications in accordance with said consent. You can unsubscribe from the newsletter at any time by sending a message to our contact address info@jyoko.com. After unsubscribing, we will block your email address for this use, unless you have given your express consent for the data to continue to be used, or we reserve the right to continue using your data in cases permitted by law and about which we inform you in this document."

The fields marked with an asterisk (*) on the registration form are mandatory. Failure to provide them will prevent the purchase of the selected products.


COOKIES

JYOKO EUROPE S.L. uses cookies to improve its services, facilitate navigation, maintain security, verify the User's identity, facilitate access to personal preferences, and track their use of the Store. Cookies are files installed on the computer's hard drive or in the browser's memory in the folder pre-configured by the computer's operating system to identify the User. If the User does not want a cookie to be installed on their hard drive, they must configure their internet browser program not to receive them. Each browser has separate settings for this. Likewise, the User can freely destroy cookies. If the User decides to disable cookies, the quality and speed of the service may decrease, and they may even lose access to some of the services offered in the Store.


Google Analytics

This website uses certain systems to analyze user navigation and obtain statistics on visits, improve the content offered, display similar products, and show personalized advertising on web pages. The system used is Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses its own "cookies," which are text files placed on the user's computer to help the website analyze how users use the site. The information generated by the cookie about the user's use of the website (including the IP address) is transmitted to and stored by Google on servers located in the United States. Google uses this information to monitor and evaluate website usage, prepare reports on the activity that takes place on the sites, and provide additional benefits related to site activity and internet use. Google states in its terms that it may transmit this information to third parties when legally required to do so, or when such third parties process the information on Google's behalf. The user can at any time reject the use of cookies through an appropriate plugin for their browser that can be found through the following link to download and install it: https://tools.google.com/dlpage/gaoptout?hl=en. By using this site, the user authorizes Google to process their data in the manner and for the purposes described.

You can find more information related to the terms and conditions of the service and the privacy policy at http://www.google.com/analytics/terms/en.html and https://www.google.de/intl/en/policies/privacy/. It is indicated that Google Analytics is also used to analyze AdWords data. The user can reject this by disabling this function through a control manager that can be found here: www.google.com/settings/ads/anonymous?hl=en.


Social Plugins

Social plugins for Facebook, Google, Twitter, and Instagram are installed on the online store. These are products of the following US companies: Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA), Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), Instagram Inc. (1601 Willow Road, Menlo Park, CA, 94025, USA), and Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If you visit a page that contains one of these plugins, the browser establishes a direct connection with the servers of Facebook, Google, Instagram, or Twitter and sends data about Browse behavior to their respective servers. If you are logged into one of these social networks, Facebook, Google, Instagram, or Twitter can assign the visit to your social media account. JYOKO EUROPE S.L. cannot in any way influence the type and volume of data collected and transferred. If you do not want the social network to be able to assign your social network account to the visit on this page, then you must log out of the social network.


Aplazame

The user accepts that all their personal data will be fully transferred to Aplazame from the moment the user has initiated the contracting of the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third-party entities that may need to access the files for the successful completion of the contract.

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