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Jyoko Privacy Policy
In accordance with Regulation (EU) 2016/679 (GDPR) and applicable data protection laws, users are informed about the processing of their personal data.
1. Data Controller
Controller: JYOKO EUROPE S.L.
Address: Carrer dels Esqueis, S/N, Nave 10, 08415 Bigues i Riells, Barcelona, Spain
Email: info@jyoko.com
Phone: +34 933 363 565
2. Purpose of Processing
Personal data will be processed for the following purposes:
- Managing orders and purchases made through the website
- Managing user registration
- Responding to inquiries or requests
- Sending commercial communications (if consent has been given)
- Improving user experience and website performance
3. Legal Basis
The legal basis for processing personal data includes:
- Performance of a contract (purchase of products)
- User consent
- Compliance with legal obligations
- Legitimate interest in improving services
4. Data Retention
Personal data will be retained:
- While a contractual relationship exists
- Until the user requests deletion
- For the legally required retention periods
5. Data Recipients
Data may be shared with third parties necessary to provide services:
- Shipping and logistics providers
- Payment service providers
- Technology providers
Personal data will not be sold to third parties.
6. User Rights
Users may exercise the following rights:
- Access
- Rectification
- Erasure
- Restriction of processing
- Objection
- Data portability
To exercise these rights, contact:
👉 info@jyoko.com
Users may also file a complaint with a supervisory authority.
7. Commercial Communications
Users may receive marketing communications if they have given consent.
They may unsubscribe at any time via the link included in communications or by contacting Jyoko.
8. Cookies
Jyoko uses cookies to:
- Improve navigation
- Remember user preferences
- Analyze website usage
Users can configure or reject cookies via browser settings or the cookie panel.
9. Analytics Tools
This website uses tools such as Google Analytics to analyze user behavior.
These tools may collect data such as IP address or browsing activity.
Users can disable tracking via browser tools or plugins.
10. Social Media
The website may include social media plugins such as:
These platforms may collect user data.
Jyoko has no control over their data processing.
11. Third-party Services (e.g. deferred payment)
If services such as deferred payment (e.g. Aplazame) are selected, user data may be shared with these providers for service management.
12. Security
Jyoko implements appropriate technical and organizational measures to ensure data security.
13. Changes
Jyoko reserves the right to modify this policy to reflect legal or technical updates.