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Cookie Policy
Last updated: April 1, 2026
At JYOKO EUROPE S.L., we use cookies and similar technologies to ensure the proper functioning of this website, remember your preferences, improve your browsing experience, analyze the use of the website and, where applicable, enable third-party functionalities, always in accordance with the settings chosen by the user.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They allow the site to remember information about your visit, such as your language, your preferences, your session or certain actions carried out while browsing. Some cookies are essential for the technical operation of the website, while others are only installed if the user expressly accepts or configures them.
2. Who is the data controller?
Website owner: JYOKO EUROPE S.L.
Website: www.jyoko.com
Address: Carrer dels Esqueis, S/N, Nave 10, 08415 Bigues i Riells, Barcelona, Spain
Contact email: info@jyoko.com
Contact phone number: 933 363 565
3. What types of cookies do we use?
This website may use the following categories of cookies:
a) Technical or necessary cookies
These are essential for the website to function properly and to provide basic services such as browsing, access to secure areas, session identification, cart management, the checkout process, browsing security or the management of cookie preferences.
b) Preference or personalization cookies
These allow information to be remembered so that you can access the site with certain features, such as language, currency, country or specific display or browsing options.
c) Analytics or measurement cookies
These allow us to quantify the number of users, analyze website usage and measure the performance of pages, content or campaigns, in order to introduce improvements to the structure, operation and user experience.
d) Functionality cookies
These make it possible to provide additional services integrated into the website, such as live chat customer support, maintaining active conversations or certain browsing enhancements.
e) Advertising or marketing cookies
These allow campaigns to be measured, the frequency of advertising impacts to be limited and, where applicable, advertisements or personalized content to be shown based on the user’s browsing habits.
f) Third-party cookies
Some cookies may be installed by third-party services integrated into the website, such as measurement tools, chat services, social networks, payment gateways, security tools or other external functionalities.
4. Which cookies do we use?
As of the date of this policy, the website may use its own and third-party cookies associated with the following purposes:
Necessary cookies
cookiesplus: stores the user’s cookie preferences.
PrestaShop-*: allows the user session, cart contents, selected language, chosen currency and other essential elements for the operation of the store and the checkout process to be maintained.
Preference / functionality cookies
ssupp.barclicked: cookie associated with the Smartsupp chat service, necessary for certain automatic interactions within the live customer support service.
Other cookies that may be activated depending on consent settings
Analytics, performance, social media, advertising or campaign measurement cookies, depending on the services effectively enabled at any given time and on the choices made by the user in the cookie settings panel.
5. What is the legal basis for the use of cookies?
The legal basis for the use of technical or strictly necessary cookies is the legitimate interest of the controller and the technical necessity to provide the service requested by the user.
The legal basis for the use of analytics, non-essential functionality, advertising, social media or non-essential third-party cookies is the user’s consent, granted through the cookie settings panel or banner.
6. How can you manage cookies?
When you first access this website, a cookie panel or banner is displayed from which you can:
accept all cookies,
reject all non-essential cookies,
configure your preferences by category.
You can modify or withdraw your consent at any time from the cookie settings link or tool available on the website.
Withdrawal of consent will not affect the lawfulness of processing carried out prior to such withdrawal based on consent previously given.
7. How can you disable or delete cookies from your browser?
You can allow, block or delete the cookies installed on your device through your browser settings. However, disabling certain cookies may affect the proper functioning of the website or prevent the use of some functionalities, especially those related to the user account, cart, checkout process or customer support.
You can consult the official help pages of the main browsers on their respective support websites:
Google Chrome
Mozilla Firefox
Safari
Microsoft Edge
8. Who uses the information collected through cookies?
The information obtained through cookies may be processed by JYOKO EUROPE S.L. and, where applicable, by third parties providing services for this website, such as technology, analytics, chat, security, advertising or integrated functionality providers.
Where third parties are involved, data processing will be carried out in accordance with their own privacy and cookie policies and with the settings effectively accepted by the user.
9. International data transfers
Some third-party services integrated into this website may process information outside the European Economic Area. In such cases, that processing will be carried out in accordance with the applicable regulations and with the appropriate safeguards in force at any given time.
10. Updates to the Cookie Policy
This Cookie Policy may be amended when the cookies used change, when the purposes of processing change, when the third parties involved change, or due to legal, technical or regulatory requirements. We therefore recommend reviewing it periodically.